Information
for Nutrient - Natural Product Purveyors
& Alternative Practitioners
OUTLINES OF FORMATS FOR BUSINESSES
"Are your papers in order?"
Index:
(0) Introduction
(a) Update - 05/2007
(b) GMPs Issued Update
- 06/2007
(1) Standard SUS
(2) Standard SOP -
updated 08/08
(3) Small Entity SOP
(4) Professional Practice SOP
(5)
Employee Manual
(6) Compliance Notebooks
(7) Specialized Documents
Introduction
This page
reproduces sample Tables of Contents of Site Use Statements
(SUS), current Good Marketing Practices (cGMPs) Standard Operating
Procedures (SOPs) for dietary supplement purveyors and alternative
practices, available from the Consultancy.
Everyone in the nutritional - natural products and
alternative practitioner fields need to have their paperwork in order
as we enter a period of more sophisticated government oversight of
their activities. While we may agree, "That government is best which
governs least..." you need to prepare to meet the highest modern
standards, for your customers' satisfaction and your most efficient
operations.
Please email me at ralph.fucetola@usa.net with
"Operating Documents" in the subject line if you would like to discuss
documentation for your business or practice.
Index
August 2009
Update
Margaret Hamburg, M.D.
Commissioner of Food and Drugs
"Now is a good time to
reassess whether you have … [a compliance] effort in
place.”
Update:
05/18/07 - New GMP Standards Cleared by OMB
Sen. Hatch: Dietary
Supplement cGMPs Finalized.
OMB Completes Effort to Implement Key Aspect of DSHEA
>Washington – Sen. Orrin G. Hatch
(R-Utah) today announced the Office of Management and Budget (OMB) has
given final clearance for good manufacturing practices (GMP)
regulations for dietary supplements.
>
>“Finally!” Hatch said. “This is very good news.
Senator Harkin and I have been pushing the FDA to publish these for
more than a decade.”
>
>Hatch is one of the principal authors of the Dietary Supplement
Health and Education Act of 1994, which gave the FDA the authority to
write GMP guidelines specific to supplements. GMPs are the standards
inspectors will use to assure purity, potency, and all the other
requirements of clean, legal manufacturing. The GMPs are expected to be
published within the next five weeks.
>
>“GMPs are crucial because they assure the public that the
products they are buying live up to their labels,” Hatch said.
“Since it took an unusually long time to issue these final
guidelines, I want to review the final version very carefully to make
certain they are good regulations. Every indication leads me to believe
the Administration was very sensitive to the impact the GMPs might have
on the industry, especially on small businesses.”
Update:
June 22, 2007: GMPs issued.
The FDA's new Dietary
Supplement Current Good Manufacturing Practices (cGMPs) are at:
http://www.cfsan.fda.gov/~dms/dscgmps6.html
(467 pages when downloaded to MS Word; the actual rule doesn’t
start until page 426, after 359 comments…).
Here are some comments by FDA, from the commentary preceding the new
rule, that tell us a lot about where the present administration of FDA
wants to take us:
“…we disagree with the comments asserting dietary
supplements have a track record of safety such that dietary supplement
CGMP requirements are unnecessary. Section 402(g) of the act does not
require us to establish a ‘bad’ track record of safety in
the manufacture of dietary supplements before we may issue a dietary
supplement CGMP rule. Furthermore, we disagree with the comments
comparing dietary supplement safety to drug safety; there are different
statutory requirements, different regulatory requirements, and
different safety evaluations for dietary supplements and drugs.”
And this, from the economic impact section:
“We find that this final rule will have a significant economic
impact on a substantial number of small entities.... Establishments
with above average costs, and even establishments with average costs,
could be hard pressed to continue to operate. Some of these may decide
it is too costly and either change product lines or go out of
business.... very small ... and ... small dietary supplement
manufacturers ... will be at risk of going out of business.... costs
per establishment are proportionally higher for very small than for
large establishments....The regulatory costs of this final rule will
also discourage new small businesses from entering the industry.”
The Rules become
effective 08/24/07 and are being phased in over a two year period for
small companies.
The Consultancy's
standard formats are being updated to take into account these new
rules. It is expected that by the end of summer new rules will also be
posted for the Adverse Event Reporting Act of 2006, due to be
implemented by 12/22/07. More about AER see:
www.aer-consultants.com
.
For further GMP and regulatory
developments see:
http://vitaminlawyerhealthfreedom.blogspot.com
Index
(1)
Standard SUS - Site Use Statement (4 pages)
includes:
1. Scope of Statement
2. Terms and Conditions
Disclosures
Territory & Access
No Warranties
Non-private Communications
Trademarks
Testimonials
Third Party Statements
Accuracy
Disclaimers
3. Privacy Statement
4. Security & Choices
More on SUS:
www.siteusestatement.com
Index
(2) Standard SOP
(16 pages) includes:
A. Refund, Delivery & Returns Policies
B. Standard Disclaimers; Site Use Statement
C. Standard Testimonial Waiver
D. Email Privacy Policy
E. Document Retention Policy
F. Quality Control Procedures - Standards, Complaints and
Policy Coordination
G. Order Processing Procedure
H. Bookkeeping and Account Management
I. Order Record Keeping and Retrieval; AER Reporting
J. Emergency Planning and Crisis Management
K.
Payment Card
Industry Data Security System
(added 08/08)
Index
(3) Small Entity “Record
Keeping” SOP (5 pages) includes:
I General Provisions
II
Record Maintenance and Production
Tax Records
Employment Records/Personnel Records
Management Materials
Press Releases/Public Filings
Legal Files
Marketing and Sales Documents
Invoices, Contracts, Leases, Licenses, etc
Development/Intellectual Property and Trade Secrets
Final Contracts
Electronic Mail
Notes, Draft Copies
III
Adverse Event Records
IV
General Compliance Provisions
Index
(4) The
Professional Practice Record Keeping SOP (4 pages)
describes record keeping standards for the Advanced healthcare (CAM)
practitioner who provides nutrients and natural remedies to his or her
clients.
1. Maintaining copies of all paid invoices
2. Maintaining regular back-up copies of client database
3. Maintaining copies product ordered for resale records
4. Records of products ordered
A. Records showing that the products are manufactured in accordance
with the marketer’s standards for the product
B. Records showing any available analysis to prevent improper
manufacturing, packaging, and mislabeling
C. Reasonably necessary records of claimed “serious adverse
events.”
5. Lawful written request for records; client objection
6. Record Types
(a) Research and other development records
(b) Records required by law to maintain for a certain period of
time
(c) Comply with any published records retention or destruction
policies and schedules
(d) Records relevant to litigation, or potential litigation
(e)
Practitioner establishes retention or destruction policies
(f1) Tax Records
(f2) Employment Records/Personnel Records
(f3) Board and Committee Materials
(f4) Press Releases/Public Filings
(f5) Legal Files
(f6) Marketing and Sales Documents
(f7) Sales invoices, contracts, leases, licenses and other legal
documentation
(f8) Development/Intellectual Property and Trade Secrets
(f9) Trade secret information
(f10) Contracts: final, execution copies of all contracts
(f11) Electronic Mail
(g) Notes, drafts and documents - no longer provide relevant
(7) Compliance
(a) EU Directive on Privacy and Electronic Communications (Directive
2002/58/EC) compliance
(b) Health Insurance Portability and Accountability Act (HIPPA)
compliance
7. Practitioner Product Sales Record Keeping (in
detail):
1. The Practitioner shall maintain order invoice copies
2. The Practitioner shall maintain back-up copies
3. The Practitioner shall maintain copies of records
4. Records of products
5. Record Availability
6. Report on FDA Form
7. Not construed by FDA as an admission
Index
(5)
Employee Manual
Table of Contents
Notice
Title Page
Welcome to the Company
Disclaimer
Introduction
The Company Mission Statement
Career Opportunities
Open Door Policy
Code of Conduct
Employment
Equal Opportunity Employment
Eligibility For Employment
Familial Employment
Criminal Convictions
Violence
Weapons
Alcohol, Drugs & Illegal Substance Abuse
Sexual and Other Unlawful Harassment
Domestic Violence Statement
Employment Evaluation
Personnel File
Policies & Procedures
Attendance
Parking
Work Schedule Requirements & Designated Areas
Staff Meetings
Bulletin Boards
Suggestion Box
Time Cards
Lunch Break
Breaks
Workplace Dress Code
Medical Attention
Compensation
Overtime
Commissioned Sales
Wage and Salary Disclosure
Payroll Schedules
Your Paycheck
Payroll Deductions for Federal Tax, State Tax, FICA and Medicare
IRA’s - Individual Retirement Accounts
Working Away From the Office
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Performance & Evaluation Reviews
Reimbursement of Expenses
Reporting Personal Information Changes
Gifts, Entertainment & Meals
Visitors
Personal Property
Personal Safety
Food & Beverage
Smoking
Company Property
Confidential Information Security
Facilities Security
Office Supplies, Postage & Company Accounts
Company Vehicles
Company Equipment
Phone Systems, Voice Mail and Personal Calls
Conservation and Recycling
Computer Related
Computers and Related Equipment
Internet
eMail & Electronic Communication
Policies for Leave of Absence
Eligibility
Personal Leave of Absence
Sick Leave
Short-Term Disability Leave
Unpaid Family & Medical Leave
Funeral Leave
Jury Duty
Military Duty
Severe Weather Closings
Benefits
Overview
Eligibility
Group Medical Insurance
401K Plan
Retirement
Worker's Compensation
Holidays
Vacations
Vacations Schedule:
COBRA
Education - Tuition Reimbursement
Employee Discounts
Discipline Policies
Problem Resolutions
Violation of Company Policy
Termination of Employment
Termination
Acknowledgement
Notice
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Index
(6) Compliance Notebooks
(A)
"Standard Operating Procedures Notebook" (or “SOP Notebook”)
(1)
Operations Manual/SOPs and Employee Manual
(2) Formula sheets
(3) Label copies (with dates as to when they were in use)
(4) Literature copies (likewise dated)
(5) Copies of your Structure and Function Notices
(6) Insurance Policy binder page
(7) Certificate of Incorporation (or LLC Certificate of Formation)
(8) EIN and Bank Account number information
(B) “Substantiation
Notebook.”
(1) Abstract
pages of scientific journal articles regarding the ingredients
(2) Clinical study
reports about the ingredients and combinations of them
(3) Ethnographic reports on traditional uses
(4) Expert opinion letters
Substantiation
Guideline:
http://www.cfsan.fda.gov/~dms/dsclmgu2.html - December 2008
Index
(7)Specialized
Documents
The Vitamin Lawyer Consultancy has
many specialized document formats for nutritional - natural products
and alternative practitioners. Some of these include: Physician's
Standing Orders (to staff of complementary clinic, providing oversight
and instructions in case of emergency), Alternative Practice Informed
Consent - Private License Forms, Rules and Regulations for Online
Affiliate Programs, and numerous contracts, licenses, joint ventures
and similar formats.
As an example of a specialized
document, here is an outline of an alternative clinic's Physician's
Standing Order:
1. Introduction
2. New Clients
3. Emergency Conditions
4. Client Records and Tests
5. Reports
Additional Information:
cGMP
Report.htm
Traditional
Uses.htm
FDA_& FTC
Requirements.htm
Health
Freedom
SOPs, cGMPs
Index
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